> ## Documentation Index
> Fetch the complete documentation index at: https://docs.petrasecurity.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Conditional Access Policies

> View your Conditional Access Policies across all tenants and see which policies are blocking sign-ins.

## Overview

The **Policies** page gives you a single view of all Conditional Access Policies (CAPs) across your tenants. You can see the status and configuration of each policy, check how many sign-ins it has blocked, and drill into individual sign-ins to understand exactly what triggered a block.

This is useful for:

* **Posture visibility**: Confirm that the right policies are enforced across your tenants.
* **Troubleshooting blocked sign-ins**: Find out which specific policy blocked a user and why.
* **Client reporting**: Show clients which policies are active and what they're catching.

## Viewing Your Policies

1. Click **Policies** in the left navigation bar.
2. The page lists all your tenants. Click a tenant row to expand it and see that tenant's Conditional Access Policies.

Each policy shows:

| Column       | What it tells you                                                    |
| ------------ | -------------------------------------------------------------------- |
| **State**    | Whether the policy is **Enforced**, **Report-only**, or **Disabled** |
| **Policy**   | The policy's display name                                            |
| **Activity** | How many sign-ins the policy blocked in the last 30 days             |

<Frame caption="View Conditional Access Policies across all tenants">
  <img src="https://mintcdn.com/petrasecurity-7f411ce9/UrQipSHsRIg-5fik/images/view-caps.png?fit=max&auto=format&n=UrQipSHsRIg-5fik&q=85&s=97122307782e328105598b65d94fa1a3" alt="View Conditional Access Policies" width="3182" height="1490" data-path="images/view-caps.png" />
</Frame>

## Viewing Policy Details

Click a policy name to open its detail page. The **Details** tab shows a plain-English summary of the policy, including:

* **Who it applies to**: which users, groups, or roles are included or excluded.
* **What apps it covers**: which applications the policy targets.
* **What happens**: whether sign-ins are blocked, require MFA, or have other grant controls applied.

## Seeing Which Policy Blocked a Sign-In

When a sign-in is blocked by a Conditional Access Policy, you can see exactly which policy caused the block and what conditions triggered it.

### From the Policies page

On the policy detail page, click the **Activity** tab to see all sign-ins that were blocked by that specific policy. This is a filtered view of the tenant's login logs showing only sign-ins affected by the selected policy.

### From the Activity viewer

When browsing a tenant's login logs, blocked sign-ins show a status indicating they were blocked by Conditional Access. Click the **Information** icon on a blocked sign-in to open a drawer that shows:

* Every Conditional Access Policy that was evaluated for that sign-in.
* The result of each policy (blocked, granted, or not applicable).
* Which specific policy triggered the block.

<Frame caption="View which Conditional Access Policy blocked a sign-in">
  <img src="https://mintcdn.com/petrasecurity-7f411ce9/ZUJOOE18RT8hBbys/images/view-which-cap-blocked-sign-in.png?fit=max&auto=format&n=ZUJOOE18RT8hBbys&q=85&s=bc509bcdbe2f6473a3d59fe807613d21" alt="View Which Conditional Access Policy Blocked Sign-In" width="3444" height="1780" data-path="images/view-which-cap-blocked-sign-in.png" />
</Frame>

This is helpful when a user reports they cannot sign in and you need to quickly identify which policy is responsible.
